FAQ
Q. Where are you based?
A. I am based in the US in Colorado.
Q. When will I get my order?
All orders going forward will ship in 0-2 business days. Orders going forward will all be pre-made items and ready to ship. Transit times range in the US but they can be 1-7 days on average. International orders is different for all places, no accurate time spand but on average it is about 2-3 weeks. We are also not responsible for any import duties or taxes that may apply, nor for any resulting delays. It's important to understand that refusal to pay these charges does not qualify for a refund of your order.
Q. How can I track my order?
A. You will be sent a tracking number asap via email or text, and can track it through the link. Or you can download the Shop app to see tracking updates there.
Q. How much is shipping?
A. This ranges from how many items you get and where you live but, US shipping price is typically around $15, Canada shipping price is about $25, and anywhere else is about $35.
Q. Worldwide shipping?
A. YES! I now ship to all countries!
How can I contact you?
We're here to help! You can reach our customer support team through the following channels:
- Email: dempantsbusiness@gmail.com
- Phone: +1 (720) 305-1677
- Live Chat: Available on our website during business hours.
For non-urgent inquiries, you can also use our Contact Form on the website. We strive to respond to all inquiries within 24 hours.